Terms and Conditions

Last updated: November 2026

These terms apply to services booked with Northeast Cargo Hub. By booking a service you agree to them.

Quotes and bookings

Quotes are based on the information you share (goods, volume, locations, access). Changes in goods, distance or access on the day may change the final price, and we will tell you before proceeding.

Customer responsibilities

• Share accurate details of goods, especially fragile, high-value or restricted items
• Keep cash, jewellery and important documents with you
• Provide valid documents and invoices or e-way bills for commercial goods
• Ensure required permits are available for your route

Prohibited items

We do not carry illegal, hazardous, flammable or explosive items, or any goods prohibited by law.

Transit and delays

Delivery timelines are estimates. Delays due to weather, road closures, permits, checkpoints or other events outside our control may occur.

Damage and claims

Please check goods at delivery and report any issue at the time of unloading. Transit insurance can be arranged on request; ask our team for details.

Payments

Payment terms are confirmed with your quote. Goods may be held until agreed payments are cleared.

Contact

Northeast Cargo Hub, Opposite Bortal HS School, Nazira, Sivasagar, Assam. Phone: 8099564306.